Privacy policy

Last updated: August 1, 2026

This Privacy Policy describes how Cuddle Puddle ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from cuddlpuddl.com (the "Site") or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources depending on how you interact with us, including basic contact details, order information, account information, shopping information, and customer support communications.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services using cookies and similar technologies, including device and browser information, IP address, and usage patterns.

Information We Obtain from Third Parties

We may obtain information from vendors and service providers who support our Site and Services, such as Shopify, and our payment processors.

How We Use Your Personal Information

  • Providing Products and Services. To process payments, fulfill orders, and manage your account.
  • Marketing and Advertising. To send you marketing communications, where permitted.
  • Security and Fraud Prevention. To detect and prevent fraudulent or illegal activity.
  • Communicating with you. To provide customer support.

Cookies

We use Cookies to power and improve our Site and Services. For information about Cookies related to Shopify, see https://www.shopify.com/legal/cookies.

How We Disclose Personal Information

We do not sell or share your personal information with third parties for targeted advertising purposes. We may disclose information to vendors who perform services on our behalf (such as payment processing, fulfillment, and customer support), and as required by law.

User Generated Content

If you submit product reviews or other content to public areas of the Services, this content will be public and accessible by anyone.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention of Your Information

We retain your information only as long as necessary to provide the Services and comply with legal obligations. No security measures are perfect; we recommend not sending sensitive information through unsecured channels.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, or receive a copy of your personal information. You can exercise these rights by contacting us at info@cuddlpuddl.com.

International Users

We may transfer, store and process your personal information outside the country you live in.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, please email us at info@cuddlpuddl.com.